Privacy Policy
At FoxPilots, accessible from foxpilots.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FoxPilots and how we use it.
Information We Collect
When you register for an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, and shipping address. We only collect information that you voluntarily provide to us.
We may also collect non-personal information automatically when you visit our site, such as your IP address, browser type, and pages visited, to help us improve your experience.
How We Use Your Information
- To process and fulfil your orders
- To send order confirmations, shipping updates, and delivery notifications
- To respond to customer service requests
- To send promotional emails (only if you have opted in)
- To improve our website and services
- To prevent fraud and ensure security
Payment Security
We use Razorpay as our payment gateway. All payment information is processed securely by Razorpay and we do not store your credit card details on our servers. Razorpay is PCI-DSS compliant.
Cookies
FoxPilots uses cookies to maintain your session, remember your cart, and improve your browsing experience. These are essential for the site to function. You can disable cookies in your browser settings, but this may affect site functionality.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except for trusted partners who assist us in operating our website and servicing you, such as our shipping partners and payment processor.
Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, CSRF protection, and secure session management to protect your personal information.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can manage your account details through your profile page, or contact us at info@foxpilots.in to request data deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@foxpilots.in